I lead ISITE Design’s digital strategy practice which helps enterprises unify and act on their customer experience and digital business plans.

You can also find me teaching graduate courses in digital business and social branding at Northeastern and Rutgers University. I'm a frequent speaker and have recently keynoted on the Future of Digital Marketing, so Future M here in Boston is my home tribe.

Before agency life, I built digital teams at Thomson Reuters Law, the Christian Science Monitor, Sokolove Law, and the pioneering Boston Computer Society. I blog at UsefulArts.us and write for eConslutancy, and AdAge.